Effect on customers' perceptions of dining experiences due to the promotion of sustainability practices: A qualitative content analysis of user-generated online restaurant reviews in Auckland, New Zealand
Although restaurateurs have been gradually adopting sustainability initiatives in restaurants, there is a knowledge gap in understanding the effect of these practices on customers perceptions of restaurants that promote sustainability. Sustainability practices are mostly visible to customers when th...
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Format: | Others |
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Auckland University of Technology,
2021-05-13T21:42:29Z.
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Online Access: | Get fulltext |