Antecedents of tour guide's innovation behavior

Service innovation behaviors have generally been investigated from the company’s and employee’s perspectives, but the role of customer participation in service innovation has received little attention. From the service oriented perspective, this study emphasized the important...

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Bibliographic Details
Main Authors: Võ Thị Ngọc Liên, Phạm Ngọc Thúy
Format: Article
Language:Vietnamese
Published: TẠP CHÍ KHOA HỌC ĐẠI HỌC MỞ THÀNH PHỐ HỒ CHÍ MINH 2020-08-01
Series:Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh
Subjects:
Online Access:https://journalofscience.ou.edu.vn/index.php/econ-vi/article/view/693