Firm operant resources, employee’s customer-oriented behavior and customer participation to co-create value in short-course training service

by Hồ Hoàng Diệu, Phạm Ngọc Thúy
Published 2015-11-01

Antecedents of tour guide's innovation behavior

by Võ Thị Ngọc Liên, Phạm Ngọc Thúy
Published 2020-08-01

Customer satisfaction towards service recovery – A justice theory perspective.

by Võ Thị Thanh Thảo, Phạm Ngọc Thúy
Published 2021-03-01

A study on the use and vitality of heritage language of Hokkien People in Ho Chi Minh City Vietnam

by Pham Ngoc ThuyVi, 范玉翠薇
Published 2018

Common errors in writing journals of the English major students at Ho Chi Minh City Open University

by Pham Vu Phi Ho, Pham Ngoc Thuy Duong
Published 2015-05-01

The Antecedents And Consequence Of Relationship Quality Between Hi-Tech Florists And Distributors In Da Lat

by Trần Thị Lam Phương, Sử Thị Oanh Hoa, Phạm Ngọc Thúy
Published 2020-08-01