Investigating the Impact of Service Quality Dimensions on Reputation and Brand Trust

Purpose - The objective of this study was to investigate the impact of service quality dimensions on brand reputation and brand trust in Iran's Saderat Bank. Design/methodology/approach: The present study is applied in terms of objective and results of study and correlational type of descript...

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Bibliographic Details
Main Authors: Majid Esmaeilpour, Amrollah Sayadi, Mahnaz Mirzaei
Format: Article
Language:English
Published: Eastern Macedonia and Thrace Institute of Technology 2017-09-01
Series:International Journal of Business and Economic Sciences Applied Research
Subjects:
Online Access:http://ijbesar.teiemt.gr/docs/volume10_issue3/impact_service_quality_dimensions.pdf