Investigating the Impact of Service Quality Dimensions on Reputation and Brand Trust
Purpose - The objective of this study was to investigate the impact of service quality dimensions on brand reputation and brand trust in Iran's Saderat Bank. Design/methodology/approach: The present study is applied in terms of objective and results of study and correlational type of descript...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Eastern Macedonia and Thrace Institute of Technology
2017-09-01
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Series: | International Journal of Business and Economic Sciences Applied Research |
Subjects: | |
Online Access: | http://ijbesar.teiemt.gr/docs/volume10_issue3/impact_service_quality_dimensions.pdf |