Segmentation in sport services: a typology of fitness customers

This article considers customer typology in fitness centres. The main aim of our survey is to state the basic segments of fitness customers and create their typology. A survey was conducted on a sample of 1004 respondents from 48 fitness centres. We used questionnaires and latent class analysis for...

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Bibliographic Details
Main Authors: Josef Voráček, Eva Čáslavová, Jan Šíma
Format: Article
Language:English
Published: Karolinum Press 2016-02-01
Series:Acta Universitatis Carolinae: Kinanthropologica
Subjects:
Online Access:http://www.karolinum.cz/doi/10.14712/23366052.2015.30