Exploring the Effects of Trust and its Outcomes in B2B Relationship Stages: A Longitudinal Study

by Hong-Youl Ha
Published 2020-11-01

Does Customer Orientation Matter? Direct and Indirect Effects in a Service Quality-Sustainable Restaurant Satisfaction Framework in China

by Yingxue Xia, Hong-Youl Ha
Published 2021-01-01

Do Customers Pay Attention to Motivations and Switching Costs When They Terminate Their Relationships?

by Pan Huifeng, Hong-Youl Ha
Published 2020-04-01

An Empirical Test of Brand Love and Brand Loyalty for Restaurants during the COVID-19 Era: A Moderated Moderation Approach

by Huifeng Pan, Hong-Youl Ha
Published 2021-09-01

Service Quality and Satisfaction in the Context of Varying Levels of Restaurant Image and Customer Orientation during the COVID-19 Pandemic

by Huifeng Pan, Hong-Youl Ha
Published 2021-08-01

Empirical Evidence of Risks of Public-Loan Finance: Comparison between Self-Employers and SMEs

by Kwangchul Ji, Hong-Youl Ha
Published 2021-06-01

An Empirical Test of Mobile Service Provider Promotions on Repurchase Intentions

by Kwangchul Ji, Hong-Youl Ha
Published 2021-03-01

Sustainable Green Product Adoption Test Using Logistic Regression: Comparison of Glass and Electronic Products

by Lan-Lan Wan, Hong-Youl Ha
Published 2021-05-01