How enhancement of IS service provision creates opportunities for service science
The paper presents the findings of an exploratory research initiative providing a knowledge guide for enhancement of service provision from a practical perspective. The study, which commences with a description of the general application of service science, focuses on discussing practical parameters...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
2011.
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| Subjects: | |
| Online Access: | Get fulltext |