STEADY-STATE AND FIRST PASSAGE TIME DISTRIBUTIONSFOR WAITING TIMES IN THE MAP/M/s + G QUEUEING MODEL WITH GENERALLY DISTRIBUTED PATIENCE TIMES
We study the MAP/M/s+G queueing model that arises in various multi-server engineering problems including telephone call centers, under the assumption of MAP (Markovian Arrival Process) arrivals, exponentially distributed service times, infinite waiting room, and generally distributed patience times....
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
American Institute of Mathematical Sciences
2022
|
| Subjects: | |
| Online Access: | View Fulltext in Publisher |