Exploring patients’ pharmacy stories: an analysis of online feedback
Background Studies have demonstrated the potential for patient feedback to inform quality care as well as a direct relationship between patient experience and clinical outcomes. Over recent years, there has been increasing use of online patient feedback platforms, however, there has been little stud...
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Format: | Article |
Language: | English |
Published: |
Springer Science and Business Media Deutschland GmbH
2021
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Online Access: | View Fulltext in Publisher |