The Centrelink Experiment : Innovation in Service Delivery
Centrelink was established in 1997 as part of the Howard government's bold experiment in re-framing social policy and re-shaping service delivery. Centrelink was the embodiment of a key tenet of the Howard vision for public service: a specialised service delivery 'provider' agency sep...
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Format: | eBook |
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Canberra
ANU Press
2008
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Online Access: | Get fulltext |