Relationship Between Hospital Size, Staff Communication, Physician Communication, and Patient Experience Scores
Healthcare leaders who struggle to understand the importance of interactions between patients, staff, and physicians can result in poor patient experience. Healthcare care leaders who understand the importance of patient experience can develop customer service training modules and tutorials to impro...
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| Format: | Others |
| Language: | en |
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ScholarWorks
2019
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| Online Access: | https://scholarworks.waldenu.edu/dissertations/7816 https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=9089&context=dissertations |