Stress and Burnout: Empathy, Engagement, and Retention in Healthcare Support Staff

Research on stress and burnout and their influence on empathy, engagement, and retention, in healthcare support staff is scarce in the literature. The theoretical framework for this study was the conservation of resources (COR) theory which claims that when people are stressed, emotionally exhausted...

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Bibliographic Details
Main Author: Vidal, Burnette
Format: Others
Language:en
Published: ScholarWorks 2019
Subjects:
Online Access:https://scholarworks.waldenu.edu/dissertations/7090
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=8369&context=dissertations