Reducing the Costs of Poor Quality: A Manufacturing Case Study
Manufacturing firms can incur losses of up to 100% due to costs of poor quality (COPQ) in the form of internal and external product failures, rework, and scrap. The purpose of this single case study was to explore what quality improvement strategies senior manufacturing production managers used to r...
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| Format: | Others |
| Language: | en |
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ScholarWorks
2018
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| Online Access: | https://scholarworks.waldenu.edu/dissertations/5329 https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=6608&context=dissertations |