Marketing Strategies Used by Franchise Small Businesses to Retain Customers

Franchised small businesses will not survive their first 5 years if they cannot implement marketing strategies that appeal to their customers. The purpose of this multiple case study was to explore the marketing strategies that successful franchise small business leaders used to retain customers. Th...

Full description

Bibliographic Details
Main Author: Arline, Hilda Jordan
Format: Others
Language:en
Published: ScholarWorks 2016
Subjects:
Online Access:https://scholarworks.waldenu.edu/dissertations/2783
https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=3886&context=dissertations