Emotional Labor and Employee Engagement Within a Pediatric Hospital
High levels of emotional work, staffing shortages, high turnover rates, low workforce engagement levels, and complex healthcare reforms are common problems in healthcare settings. Healthcare leaders are increasingly aware of the vital impact an engaged workforce can have on patient outcomes and an o...
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| Format: | Others |
| Language: | en |
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ScholarWorks
2015
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| Online Access: | https://scholarworks.waldenu.edu/dissertations/1364 https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=2363&context=dissertations |