Engaging with workplace incivility through valuable actions: a conflict transformation and care-focused perspective
This thesis examines the role of management with regard to reducing and preventing workplace incivility through a care-focused and conflict transformation theory lens. The discussion on workplace incivility is expanded through an exploration of two theories: care-focused theory and conflict transfor...
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| Language: | English en |
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2013
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| Online Access: | http://hdl.handle.net/1828/4504 |