The Applicability of SERVPERF in Judging Service Quality for Biomedical Information Professionals

The applicability of SERVPERF as a tool for judging the quality of services used by biomedical information professionals was tested using standard statistical procedures. Data was gathered nationally via a combination of electronic and non-electronic forms, from Area Health Education Center (AHEC) i...

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Bibliographic Details
Main Author: Jenkins, Sharon D. (Sharon Dezel)
Other Authors: Cleveland, Ana D.
Format: Others
Language:English
Published: University of North Texas 1999
Subjects:
Online Access:https://digital.library.unt.edu/ark:/67531/metadc279133/