Performance Improvement in an Accounting Firm: Comparing Operational and Financial Data Before and After Process Redesign
The case study described in this thesis involves a process improvement project in the Tax Department of a Certified Public Accounting firm. A process map was created by interviewing employees involved in the process. A process analysis identified problems and possible solutions. The Partners in the...
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| Format: | Others |
| Language: | English |
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University of North Texas
2000
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| Online Access: | https://digital.library.unt.edu/ark:/67531/metadc2726/ |