An investigation of technical support issues influencing user satisfaction
The widespread distribution of personal computers (PCs) throughout organizations has made a substantial impact on information systems. Additionally, the tremendous growth of the Internet has changed the way business is carried out. As the user population evolves into a much more technical and demand...
Main Author: | Gutierrez, Charletta Frances |
---|---|
Other Authors: | Windsor, John C. |
Format: | Others |
Language: | English |
Published: |
University of North Texas
2000
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Subjects: | |
Online Access: | https://digital.library.unt.edu/ark:/67531/metadc2528/ |
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