An investigation of technical support issues influencing user satisfaction

The widespread distribution of personal computers (PCs) throughout organizations has made a substantial impact on information systems. Additionally, the tremendous growth of the Internet has changed the way business is carried out. As the user population evolves into a much more technical and demand...

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Bibliographic Details
Main Author: Gutierrez, Charletta Frances
Other Authors: Windsor, John C.
Format: Others
Language:English
Published: University of North Texas 2000
Subjects:
IS
MIS
Online Access:https://digital.library.unt.edu/ark:/67531/metadc2528/