The relationship among transformational leadership, organizational outcomes, and service quality in the five major NCAA conferences

The major purpose of this study was to assess the impact of leadership style on service quality in intercollegiate athletics. Specifically, the study examined the relationship between the athletic directors'€™ transformational leadership and service quality as perceived by the student ath...

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Bibliographic Details
Main Author: Choi, Jin ho
Other Authors: Sagas, Michael
Format: Others
Language:en_US
Published: Texas A&M University 2007
Subjects:
Online Access:http://hdl.handle.net/1969.1/5859