IMPROVING ONLINE COURSE SATISFACTION AND DELIVERY THROUGH QUALITY FUNCTION DEPLOYMENT
This study investigated student perceptions of online courses offered by SIU's Quality Engineering and Management online program. The study utilized the method for measuring and improving the quality of online courses using the quality function deployment (QFD) approach. This method was used to...
| Main Author: | |
|---|---|
| Format: | Others |
| Published: |
OpenSIUC
2014
|
| Online Access: | https://opensiuc.lib.siu.edu/theses/1490 https://opensiuc.lib.siu.edu/cgi/viewcontent.cgi?article=2504&context=theses |