A Mixed-Methods and Multi-Level Investigation of the Effects of a Crew Chief Intervention on Job Attitudes, Occupational Stress, and Organizational Commitment

A Mixed-Methods and Multi-Level Investigation of the Effects of a Crew Chief Intervention on Job Attitudes, Occupational Stress, and Organizational Commitment

High-profile instances of workplace violence and increased pressure from competitors have threatened the viability of one of the nation's largest employers, the United States Postal Service (USPS). As a result, the USPS began a massive change effort in the early 1990's. One of the initiati...

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Bibliographic Details
Main Author: Leo, Michael Charles
Format: Others
Published: PDXScholar 2006
Subjects:
United States Postal Service
American Postal Workers Union
Employee empowerment > United States > Postal service
Industrial relations > United States > Postal service
Job stress > United States > Postal service
Self-directed work teams > United States > Postal service
Social exchange
Industrial and Organizational Psychology
Social Psychology
Online Access:https://pdxscholar.library.pdx.edu/open_access_etds/2758
https://pdxscholar.library.pdx.edu/cgi/viewcontent.cgi?article=3768&context=open_access_etds

Internet

https://pdxscholar.library.pdx.edu/open_access_etds/2758
https://pdxscholar.library.pdx.edu/cgi/viewcontent.cgi?article=3768&context=open_access_etds

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