The effects of performance feedback on job performance and attendance in a volunteer program for adults with mental illness

• Main Author: Lopez, Cynthia J.
• Format: Others
• Published: Scholarly Commons 2004
• Subjects: Behaviorial sciences; Management; Social sciences; Psychology
• Online Access: https://scholarlycommons.pacific.edu/uop_etds/2662; https://scholarlycommons.pacific.edu/cgi/viewcontent.cgi?article=3661&context=uop_etds

Previous research in the area of performance feedback has typically focused on normally functioning adults within an organizational setting. This study was designed to evaluate the effectiveness of performance feedback in a volunteer program for adults with mental illness. Graphic feedback and verbal feedback based on job performance was provided simultaneously to participants to improve volunteer performance. Results showed that feedback was effective in improving job performance.