Remodeling hardware store customer experience towards digital era
When approaching digital era of retail, customer’s expectations are changing fast. This accelerating change leads to situation, where companies have to adapt to changes much faster than ever before, and do changes which have fundamental effects to ways how companies implement their retail business....
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Format: | Others |
Language: | English |
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University of Oulu
2018
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Online Access: | http://urn.fi/URN:NBN:fi:oulu-201802271266 http://nbn-resolving.de/urn:nbn:fi:oulu-201802271266 |