Order-delivery process for modular consulting services

The aim of this thesis was to research how the service business, the service order-delivery process and service providers’ productivity can be developed. The research consists of theoretical study, an empirical case study and development recommendations for the case company. The service business ca...

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Bibliographic Details
Main Author: Blomster, N. (Natalia)
Format: Dissertation
Language:English
Published: University of Oulu 2015
Subjects:
Online Access:http://urn.fi/URN:NBN:fi:oulu-201512022198
http://nbn-resolving.de/urn:nbn:fi:oulu-201512022198