A business process redesign of the U.S. Coast Guard Port State Control boarding process
The United States Coast Guard Port State Control (PSC) is a port entry tracking process, which is currently performed primarily using paper and pencil. This thesis examines the feasibility and effectiveness of redesigning the PSC process in light of modern Business Process Redesign methodologies tha...
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| Language: | en_US |
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Monterey, California. Naval Postgraduate School
2012
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| Online Access: | http://handle.dtic.mil/100.2/ADA380920 http://hdl.handle.net/10945/9260 |