Analysis of measures of performance and continuous improvement at the Naval Dental Center Pearl Harbor, Hawaii.
Approved for public release; distribution is unlimited. === The Balanced Scorecard, developed by Robert S. Kaplan and David P. Norton, is a strategic management tool that has been successfully implemented in the private sector. This tool uses a balance of a historical perspective (financial) and thr...
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| Language: | en_US |
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Monterey, California. Naval Postgraduate School
2012
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| Online Access: | http://hdl.handle.net/10945/7627 |