A study of the barriers to institutionalization of Total Quality Management (TQM) in the Department of Defense acquisition process
Approved for public release; distribution unlimited. === This thesis research focused on the identification and characterization of the barriers which impede institutionalization of Total Quality Management (TQM) concepts in the Department of Defense (DoD) acquisition system. Barriers were identifie...
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Monterey, California: Naval Postgraduate School
2013
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| Online Access: | http://hdl.handle.net/10945/27557 |