Mental models : have users' mental models of search engines improved in the last ten years?
Mental models can be defined as mental representations or cognitive mappings of external systems that allow for effective descriptions, explanations and predictions of those systems (Staggers & Norcio, 1993). The quality of users’ mental models of search engines has been investigated in a num...
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| Format: | Others |
| Language: | en |
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2011
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| Online Access: | http://hdl.handle.net/10539/9948 |