Indirect exposure to traumatic materials: experiences of claims workers in the short-term insurance industry
The study focused on claims workers in the short-term insurance industry and on whether their working conditions, such as dealing with traumatised clients and traumatic materials, are affecting them adversely. Equivalent attention fell on underwriting clerks, the comparison group, to ascertain wh...
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| Format: | Others |
| Language: | en |
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2007
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| Online Access: | http://hdl.handle.net/10539/3896 |