Optimization of call center operations
A research report submitted in partial fulfillment of the requirements for the degree of Master of Science in Mathematical Statistics, School of Statistics and Actuarial Science to the Faculty of Science University of Witwatersrand, 2019 === In this work, an investigation into the problem of optimisi...
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| Format: | Others |
| Language: | en |
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2020
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| Online Access: | Kalenzi, Lillian Kwesiga (2019) Optimsation of call center operations, University of the Witwatersrand, Johannesburg, <http://hdl.handle.net/10539/29533> https://hdl.handle.net/10539/29533 |