The effect of post-purchase dissonance on customer equity for the car industry of South Africa

A research report submitted to the Faculty of Commerce, Law and Management, University of the Witwatersrand, in partial fulfilment of the requirements for the degree of Master of Management in the field of Strategic Marketing Johannesburg, 2017 === Customer lifetime value (CLV) is important for all...

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Bibliographic Details
Main Author: O'Brien, Kirsten
Other Authors: Gundersen, Kirsten Kim
Format: Others
Language:en
Published: 2017
Subjects:
Online Access:O'Brien, Kirsten (2017) The effect of post-purchase dissonance on customer equity for the car industry of South Africa, University of the Witwatersrand, Johannesburg, <http://hdl.handle.net/10539/23557>
http://hdl.handle.net/10539/23557