Business process improvements and innovations in support service processes and the effective measurement of their impact on the performance of manufacturing firms in South Africa

A research report submitted to the Faculty of Engineering and the Built Environment, University of the Witwatersrand, in fulfillment of the requirements for the degree of Masters in Engineering, 2017 === Manufacturing companies have challenges implementing business process improvements and innovatio...

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Bibliographic Details
Main Author: Husvu, Munyaradzi
Format: Others
Language:en
Published: 2017
Subjects:
Online Access:Husvu, Munyaradzi (2017) Business process improvements and innovations in support service processes and the effective measurement of their impact on the performance of manufacturing firms in South Africa, University of the Witwatersrand, <http://hdl.handle.net/10539/23452>
http://hdl.handle.net/10539/23452