Co-designing patient-centred communication in an Emergency Department

Co-designing patient-centred communication in an Emergency Department

Introduction: Patient-centred communication is vital to ensure a good patient experience in the emergency department. Visits to the emergency department leave patients disillusioned regarding the communication experienced and this increases patient dissatisfaction. There is a need to put the "p...

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Bibliographic Details
Main Author: van Rooy, Leanne
Other Authors: Heyns, Tanya
Language:en
Published: University of Pretoria 2017
Subjects:
UCTD
Patient-centredness
Patient-centred communication
Communication
Experience-based co-design
Online Access:http://hdl.handle.net/2263/61673
van Rooy, L 2017, Co-designing patient-centred communication in an Emergency Department, MCur Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/61673>

Internet

http://hdl.handle.net/2263/61673
van Rooy, L 2017, Co-designing patient-centred communication in an Emergency Department, MCur Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/61673>

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