An Importance-Performance Analysis of Delegates’ Satisfaction with the Catering Component of Courses Offered by Continuing Education at the University of Pretoria

An Importance-Performance Analysis of Delegates’ Satisfaction with the Catering Component of Courses Offered by Continuing Education at the University of Pretoria

Using importance performance analysis (IPA), this study assesses the catering component of courses presented by Continuing Education at University of Pretoria (CE at UP). CE at UP is a teaching company that offers certificate courses to post-graduate individuals in diverse fields of study. The cater...

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Bibliographic Details
Main Author: Deacon-Erasmus, Agathe
Other Authors: Du Rand, Gerrie Elizabeth
Language:en
Published: 2015
Subjects:
UCTD
Online Access:http://hdl.handle.net/2263/50871
Deacon-Erasmus, A 2015, An Importance-Performance Analysis of Delegates’ Satisfaction with the Catering Component of Courses Offered by Continuing Education at the University of Pretoria, MConsumer Science Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/50871>

Internet

http://hdl.handle.net/2263/50871
Deacon-Erasmus, A 2015, An Importance-Performance Analysis of Delegates’ Satisfaction with the Catering Component of Courses Offered by Continuing Education at the University of Pretoria, MConsumer Science Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/50871>

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