Female customers’ expectations and satisfaction regarding custom - made apparel
Today’s marketplace is characterised by fierce competition and customer satisfaction has increasingly become important as a key element and strategy for businesses to remain competitive (Gocek and Beceren, 2012; Rad, 2011; Wang and Ji, 2009; Kincade, Giddings and Chen-Yu, 1998; Matzler and Hinterhub...
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| Language: | en |
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2015
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| Online Access: | http://hdl.handle.net/2263/43161 Makopo, MMH 2014, Female customers’ expectations and satisfaction regarding custom - made apparel, MA Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/43161> |