Using a balanced scorecard to improve the financial perspective of an organisation : a case study of the Tshwane University of Technology Polokwane Campus

The current trend in business is that the more rapidly customers are able to receive the services they require; the better the organisation can perform. However, customers’ needs are becoming progressively more complex due to the increased number of communication channels and ubiquitous business...

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Bibliographic Details
Main Author: Muchandigona, Ana Kundai
Other Authors: Vermaak, F.
Language:en
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/2263/36803
Muchandigona, AK 2013, Using a balanced scorecard to improve the financial perspective of an organisation : a case study of the Tshwane University of Technology Polokwane Campus, Mcom dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/36803>