Using collaborative web 2.0 tools in enterprise system implementation to assist with change management as a critical success factor
The aim of this paper is to provide enterprise system and BPMS implementers an alternative approach to address those critical success factors that can be supported by new web based collaborative technology and to propose a typical model or configuration to deploy this approach as a methodology. In o...
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2013
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| Online Access: | http://hdl.handle.net/2263/27547 http://upetd.up.ac.za/thesis/available/etd-08262008-114525/ |