Public service delivery in the Democratic Republic of the Congo : a case study approach

Public service delivery in the Democratic Republic of the Congo : a case study approach

This study examines service delivery in the Democratic Republic of the Congo. It focuses specifically on the effectiveness of the Congolese Customs and Excises Office (OFIDA) in the provision of customs services. The main focus of this study is to examine the need of addressing the end product servi...

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Bibliographic Details
Main Author: Tshiyoyo, Mudikolele Michel
Other Authors: Prof J O Kuye
Published: 2013
Subjects:
UCTD
Online Access:http://hdl.handle.net/2263/26884
Tshiyoyo, MM 2007, Public service delivery in the Democratic Republic of the Congo : a case study approach, MPA Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/26884>
http://upetd.up.ac.za/thesis/available/etd-07312007-142223/

Internet

http://hdl.handle.net/2263/26884
Tshiyoyo, MM 2007, Public service delivery in the Democratic Republic of the Congo : a case study approach, MPA Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/26884>
http://upetd.up.ac.za/thesis/available/etd-07312007-142223/

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