An assessment of the state of e-government in South Africa - the case of the Government Employees Pension Fund

An assessment of the state of e-government in South Africa - the case of the Government Employees Pension Fund

E-government, electronic Public Administration, has led to streamlined work processes within and between government departments. As theories of administration and management seek to improve processes, electronic administration seeks to improve electronic processes in an effort to provide efficient s...

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Bibliographic Details
Main Author: Fisher, Hilton
Other Authors: Brynard, P.A. (Petrus)
Published: University of Pretoria 2013
Subjects:
Information and communication technologies (ICTs)
Customer relationship management (CRM)
Systems integration
Interoperability
E-citizens
Paperless
Seamless
Information security and risk
Workflow (document management)
Digital divide
E-administration
E-government
E-governance
UCTD
Online Access:http://hdl.handle.net/2263/25642
Fisher, H 2005, An assessment of the state of e-government in South Africa - the case of the Government Employees Pension Fund, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/25642 >
http://upetd.up.ac.za/thesis/available/etd-06192006-154208/

Internet

http://hdl.handle.net/2263/25642
Fisher, H 2005, An assessment of the state of e-government in South Africa - the case of the Government Employees Pension Fund, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/25642 >
http://upetd.up.ac.za/thesis/available/etd-06192006-154208/

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