Towards a conceptual framework for understanding the implementation of Internet-based self-service technology
In the past decade, there has been rampant growth in healthcare service delivery options, based on the Internet and related information and communication technology. As a result, there is a great deal of expectation among national governments, regulators, healthcare organisations, and other stakehol...
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2013
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| Online Access: | http://hdl.handle.net/2263/24116 Naidoo, TR 2008, Towards a conceptual framework for understanding the implementation of Internet-based self-service technology, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24116 > http://upetd.up.ac.za/thesis/available/etd-04242009-164436/ |