The development of a root cause analysis process for variations in human performance

The development of a root cause analysis process for variations in human performance

Problem-solving ability is now the most sought-after trait in up-and-coming executives, according to a survey of 1 000 executives conducted by Caliper Associates, reported in the Wall Street Journal by Hal Lancaster (Hoenig, 2002:338). This trait would include the ability to solve human performance...

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Bibliographic Details
Main Author: Rademeyer, Anerie
Other Authors: Du Plessis, Yvonne
Published: 2013
Subjects:
Performance improvement
Performance deviations
Performance management model
Solving human performance problems
Human performance technology
Performance variations
Human performance enhancement
Problem-solving process
Root cause analysis
Performance problem-solving
Performance management
Performance analysis
UCTD
Online Access:http://hdl.handle.net/2263/23676
Rademeyer, A 2008, The development of a root cause analysis process for variations in human performance, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23676 >
http://upetd.up.ac.za/thesis/available/etd-04012009-231223/

Internet

http://hdl.handle.net/2263/23676
Rademeyer, A 2008, The development of a root cause analysis process for variations in human performance, PhD thesis, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23676 >
http://upetd.up.ac.za/thesis/available/etd-04012009-231223/

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