The impact of collections strategy on the profitability of unsecured bank microloans
There has been little empirical work on how collections strategy can be used to maximise profits. The aim of this research was to investigate the impact that one particular collections strategy, called behaviour based collections, had on the costs, revenues and eventual collections outcome of defaul...
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2013
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| Online Access: | http://hdl.handle.net/2263/23642 Kahn, A 2006, The impact of collections strategy on the profitability of unsecured bank microloans, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23642 > http://upetd.up.ac.za/thesis/available/etd-03302010-154932/ |
Internet
http://hdl.handle.net/2263/23642Kahn, A 2006, The impact of collections strategy on the profitability of unsecured bank microloans, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23642 >
http://upetd.up.ac.za/thesis/available/etd-03302010-154932/