Identifying and benchmarking information technolgy cost within a multinational

Faced by ever increasing expenditure on Information Technology (IT), organisations are turning to what can be perceived as measures of world-class performance such as benchmarking to identify weaknesses in their practices. The objectives of this research were two-fold: Firstly, to explore in what wa...

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Bibliographic Details
Main Author: Hamm, Philip Arnold
Other Authors: Dr P Tobin
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/2263/23407
Hamm, PA 2007, Identifying and benchmarking information technology cost within a multinational, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23407 >
http://upetd.up.ac.za/thesis/available/etd-03232010-130541/