Educator participation in the implimentation of total quality management strategy : a case study
The principles of Total Quality Management (TQM), initially designed to effect continuous improvement in the business sector, have been successfully applied in educational settings. Hence, this study was undertaken to explore educator participation in the implementation of a TQM Strategy at selected...
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| Language: | en |
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2011
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| Online Access: | http://hdl.handle.net/10500/4819 |