Quality or reception services offered by security personnel to organisations in the Johannesburg area

Quality or reception services offered by security personnel to organisations in the Johannesburg area

Quality is critical to private security personnel employed as receptionists in many organisations, as it plays a vital role in improving organisational productivity. The main objective of the research was to investigate the quality of reception services provided by security personnel to organisat...

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Bibliographic Details
Main Author: Mabandla, Vuyokazi
Other Authors: Ramphal, Roy
Format: Others
Language:en
Published: 2016
Subjects:
Receptionist
Security guards
Service quality
651.37420968221
Receptionists > South Africa > Johannesburg > Evaluation
Office management > Evaluation
Private security services > South Africa > Johannesburg > Employees
Online Access:Mabandla, Vuyokazi (2016) Quality or reception services offered by security personnel to organisations in the Johannesburg area, University of South Africa, Pretoria, <http://hdl.handle.net/10500/21171>
http://hdl.handle.net/10500/21171

Internet

Mabandla, Vuyokazi (2016) Quality or reception services offered by security personnel to organisations in the Johannesburg area, University of South Africa, Pretoria, <http://hdl.handle.net/10500/21171>
http://hdl.handle.net/10500/21171

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