Customer care at University of Natal, Pietermaritzburg : an investigation into services received by students from support departments during registration.
This study examines customer care at University of Natal, Pietermaritzburg (UNP). It investigates the quality of service received by students, from support departments, during registration. Data was collected via a simple random sample within the three libraries (Main, Law and Life Sciences) on camp...
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| Language: | en |
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2011
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| Online Access: | http://hdl.handle.net/10413/3274 |