Staff motivation in the University of KwaZulu-Natal Information & Communication Division's Call Centre.
The study identifies factors influencing employee motivation levels within the University of KwaZulu-Natal's Information & Communication Technology Division's call centre. The research is based on Herzbergs's Two-Factor Theory but also considers other content theories which are al...
Main Author: | Heath, Gavin. |
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Other Authors: | Vajeth, Taahir A. |
Language: | en |
Published: |
2010
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Subjects: | |
Online Access: | http://hdl.handle.net/10413/1101 |
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