Staff motivation in the University of KwaZulu-Natal Information & Communication Division's Call Centre.
The study identifies factors influencing employee motivation levels within the University of KwaZulu-Natal's Information & Communication Technology Division's call centre. The research is based on Herzbergs's Two-Factor Theory but also considers other content theories which are al...
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Language: | en |
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2010
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Online Access: | http://hdl.handle.net/10413/1101 |